Frequently Asked Questions

Do your crews carry tools?

Yes, our crews carry all the basic tools, including hammer, wrenches, allen wrenches, plumbing wrench, sockets, screwdrivers, carrying straps and other basic tools. We also have dollies and other Furniture Relocation devices available.

Are your trucks clean?

All our trucks are clean and late model trucks. No worrying about an old clunker breaking down and causing "Move Nightmares".

Are deposits required?

Yes, there is a deposit required for all local and long distance moves. For local moves we require a minimum deposit of 2 hours plus the travel charge. For long distance moves we require half of the bill to hold your reservation and the rest will be charged 24 hours before your move date. In case of cancellation, we will refund your deposit minus a $25 cancellation charge.

Are they any stair fees, fuel fees or any other hidden fees?

We have NO additional charges or fees on our services. ALL OF OUR CHARGES ARE MADE CLEAR BEFORE YOUR MOVE, NOT AFTER! All prices are quoted as cash.

How do appointment times work?

Like any reputable Service Company we strive to always be on time. Things like rain, traffic and job overages can deter our arrival. The best way to ensure our prompt arrival is too schedule your appointment at least 5 days in advance and to make your start time before 11am. Please inform the office if your move is on a strict time schedule.

How much are estimates?

We offer FREE in-home or over the phone estimates. We can get as detailed as you need us to. We always ask that you plan a solid 30 minutes for our estimate visit. We can work estimates in around your schedule 7 days a week.

How much does moving cost?

Moving is an overwhelming enough experience before the bill. Here at Sure Load Moving we have many options and variables to help you control your move. We can help you save money by transporting items such as art and vases in your own personal automobile. We offer many different options that are presented to you during the estimating process. Our Move Packages have no hidden fees and everything is addressed before the Move and not during the bill.

MOVING TIP:

Stop by the U.S. Postal Service and pick up a Change Of Address brochure. The Brochure has significant coupons that will save you during the Moving Process. Home Depot even offers coupons inside at times worth 20% Off.

What do I need to protect my furniture correctly?

Moving Pads for each item you want to protect from rubbing or scratching. Plastic Wrap is great for keeping draws secure and helping the furniture retain its integrity. Rope and or Ratchet Straps are great for keeping the load secure and well balanced for a safe ride. With our full service moves we provide all of the above. For our Do-it-yourselfers we offer these items at a minimal cost.

What are some things I can do before the movers arrive to save money?

Having the boxes well packed and ready to go is very important. We discourage open boxes and it is much quicker and safer to load well packed and sealed boxes. If you want to wrap your own furniture just check out one of our videos. Having your furniture prepped and ready to go before the movers arrive will also help you save time on your bill. If you happen not to wrap, no big deal , our crews will make sure it is done correctly and efficiently. Items such as flat-screens and other sensitive electronics should be placed in their original or likewise packaging. Make sure anything glass is packed. Lamp bases and shades should also be packed.

MOVING TIP:

Use your Flat screen's original box to protect it during the move.
If its not boxed, Its not safe.

Packing tips

Small Appliances

Pack small appliances in their original containers or in boxes cushioned with wadded paper or Bubble Wrap®. Do not use shredded paper-it can clog the appliance.

Major Appliances

For major appliances, check with the dealer for any special moving instructions. For all large appliances, remove loose fittings and accessories and pack separately. Tie down, tape or wedge all movable parts and doors.

Gas Dryer

• Have the gas company disconnect it.

Washing Machine

• Stuff towels between the machine sides and tub to keep the tub from rotating.
• Pad the exterior well.
• Disconnect hoses, put them in a plastic bag, and place the bag in the tub.

Freezer/Refrigerator

• Defrost and dry interiors well.
• Fill interior spaces with lightweight linens, clothing or stuffed toys.
• If you want to place your refrigerator on its side for moving, check first with your local dealer to determine if your brand can be moved like this.
• If so, make sure your refrigerator stands upright for at least 24 hours before plugging it in.

Beds

Disassemble the bed frame. Tie rails and crosspieces together with rope or tape. Pad the ends of the rails in order not to damage other items. Use marked tape to show where pieces fit together. Use mattress protection bags to keep mattress clean. Wrap headboard in protective paper or Bubble Wrap®.

Bicycles, Tricycles and Baby Carriages

Loosen, lower and turn handlebars at right angles to save space. Clean and cover chains and pedals to protect other items from being snagged or soiled.

Books

Use small boxes so they won't be so heavy. Pack books flat, alternating bindings, and fill empty spaces with wadded paper. Reinforce the bottoms of all boxes with extra tape to prevent them from giving out.

Bureaus and Dressers

Fill drawers with small breakable items and cushion them with loose clothes. Secure drawers with a pad or blanket (tape can remove the finish) and tie with rope. Do not overload drawers with heavy items.

Chairs

Wrap arms and legs to prevent scratches. Bundle armless chairs in pairs, seat to seat, with a folded blanket or other padding between them. Tie seats together.

Clothes

Dresses, coats, suits-anything hanging in closets-travel best in reusable wardrobe boxes. Other clothes can remain folded in their regular dresser drawers or in suitcases and duffel bags.

Curtain Rod Hardware

Put the hardware in a plastic bag and tape it to the rod or pack it in dresser drawers.

Dishes

Individually wrap each piece. If you use newspaper, wrap the dishes first in plastic bags to save dish washing later. Place saucers, plates and platters on edge. Do not stack flat. Cups and bowls may be placed inside each other and wrapped three or four in a bundle. Place the wrapped dishes in a box and fill any empty space with wadded-up newspaper.

Glasses

Wrap each glass separately in newspaper or bubble wrap. Pack in sturdy boxes-dish packs are perfect for glassware as well as dishes-and fill any empty spaces with wadded-up newspaper.

Kitchenware

Pots and pans can be stacked in a box with a sheet of paper between them.

Lamps

After disassembling lamps, pack small bases in dresser drawers surrounded by loose clothing, and pack large bases in boxes stuffed with wadded paper. Box shades individually in boxes with plenty of tissue paper for stuffing. Don't use newspaper-it will smudge. Pack light bulbs separately.

Lawn Mowers

Drain fuel and oil before loading. Remove handle from hand mowers and place blade end in sturdy box. Mark properly.

Mirrors

Small mirrors can be well wrapped in paper and packed in boxes. For a large mirror, make a cardboard case by cutting pieces of corrugated cardboard. Mark "GLASS" on the outside to prevent mishandling. Always pack and store on end.

Paint and Flammables

Don't move them. Dispose of them properly instead. The same goes for other flammables such as alcohol, solvents, lighter fluid, ammunition and greasy mops or rags.

Paintings and Prints

Place in mirror boxes, wrap individually in corrugated cardboard, or wrap in cardboard cushioned with thick blankets and tie the bundles with cord. Stand on sides.

Pets

• Your pet should always ride up front in the truck cab with you.
• Be sure your pet is on a leash, in a kennel or in a cage when outside your truck and that it is always wearing an ID tag with its name, your name, and your destination address and phone number (or a friend's or relatives).
• Do not leave your pet in the truck. If you absolutely must, park the truck in a shaded area and open the window.
• If your pet becomes overheated while traveling, take it to an air-conditioned area and place it in a shallow tub of cool water or rub it down with cool, wet towels.
• Check with your pet's veterinarian to see if a mild sedative is recommended for the move. Make sure your pet has enough food and water for the trip.

Plants

• Store plants in plastic bags with holes punched for air. Place them in boxes if possible.
• Temperature is the most critical factor. Temperatures below 34°F or above 94°F for much over an hour can be fatal.
• Plants are susceptible to shock when moving. The distance or time in transit doesn't make the shock greater-it will just take longer for the plants to recover.
• Potting soil should be moist when plants are loaded into the truck.
• Check with your local Department of Agriculture office regarding what state or federal plant regulations may be in effect throughout your journey that might prohibit the transportation of your plants to your destination.

Radios, TVs and Computers

Box upright and make sure items are well padded on all sides. Tape extra layers of bubble wrap to TV and monitor screens. For console-size equipment, surround with furniture pads, then move and load upright. Flat-screens should be placed in their original box. If you do not have the original box it is highly recommended that you purchase a flat screen Box.

Rugs and Pads

After vacuuming rugs and pads, sprinkle with moth flakes. Roll up and tie with twine.

Stereos, Compact Discs and Cassettes

Separately pack components and pack in a well-padded box marked "FRAGILE." Pack CDs upright in their cases in a sturdy box with a tape-reinforced bottom. Tie CDs in small bundles before packing, then fill air space with wadded paper. Cassettes can be packed in a similar manner, although you can group them in larger bundles.

Tables

For large tables, remove the legs and tie them together. Put hardware in a small sealed envelope taped to the underside of the tabletop. Pad the top. Pad and tie spare table leaves. For smaller tables, pad the top and wrap legs to prevent scratching.

Tools and Gardening Equipment

Drain hoses, coil and pack in boxes. Fill remaining space with lawn sprinklers, small garden hand tools and so forth. Tie rakes, shovels and other long-handled tools together with rope or tape.

Valuables

Set aside jewelry, important papers and safe deposit box contents to be packed in a small container you can keep with you throughout the move.

• Car registration certificate
• Car ownership records
• Child school records
• Insurance policies
• Bank statements and credit records
• Medical and dental records
• Irreplaceable photos and snapshots
• Tax return records

Discounts & Coupons

Military, Seniors, Students,AAA

Receive an automatic 10% discount with valid ID. Maximum Discounted amount is $50.00

Review rebate

We offer cash back rewards for leaving feedback when your service is complete. Just fill in your email on your invoice and you will be automatically enrolled.

Coupons

We offer many discounts on line from time to time. Just type in Sure Load Moving in your search engine to see if any are available. Discounted rates can not be combined with any other offers. Discounts cannot exceed $50.

Storage

If you need mobile or local storage solutions call us for some of our great offers our working partners offer!

We have great deals and offers with some local partners!

Tell them Sure Load Moving sent you!

Self Storage:

ALL SAFE STORAGE

Linda (843)871-5151
3674 Ladson Road, Ladson South Carolina
allsafestoragesc.com

MT. PLEASANT MINI STORAGE

Nate & Di (843)-884-0747
laneproperties.com

Need a rental truck?

gopenske.com